Kept

50% off your website build · sign on by November 30

For Long Island plumbers
Martha Knaupp

Hi, I'm Martha. I build and run every site myself, right here on Long Island.

Got a Facebook page but no website? Your referrals can't find you.

33 leads in 33 days. That's what Gerken Plumbing & Heating in Huntington Station got from its new website, including 9 brand-new installs. I build it, write it, and keep it answering. Live in two weeks.

33leads in 33 days
24 repairs9 new installs

From the website chat at Gerken Plumbing & Heating, Huntington Station · see the live site

Make 2026 the year you finally get your website.

50% off the build fee when you sign on by November 30. Usually $1,000, or $1,250 with appointment booking.

We never share your number. No spam.
Live in two weeks. You keep your domain and your content.

Prefer not to fill out a form?

Watch a homeowner book a plumber at 10pm

This is a real conversation on Gerken Plumbing's website. The question gets answered, the details get taken, and the estimate gets booked, while Brian is off the clock.

Actual leads from Gerken's new website in its first 33 days.

33 leads in 33 days

New installs

9 new install leads

About $74,000 in potential work

  • Oil-to-gas conversions
  • Gas boiler replacement
  • New gas steam boiler — old one leaking
  • Oil tank removal, possible gas conversion
  • Add heating to a basement
  • Water heater leaking — repair or replace

Repairs

24 repair leads

About $9,600 in potential work

  • Boiler not running — no heat
  • Sewage ejector pump stopped
  • Two pinhole leaks in copper pipe
  • Pipe leaking through the ceiling
  • Main drain leaking at the cast iron/PVC joint
  • Washer drain pipe overflowing

Dollar figures are estimates if every lead became a job, using average job values of $400 per repair, $2,000 per small install, and $10,000 per major install. Results vary.

“

I have to say it's working. A lot of the leads I'm getting are new customers.

Brian Gerken

Gerken Plumbing & Heating, Huntington Station

Kept client

Brian didn't change his marketing. He just stopped letting website visitors bounce.

Before his new website, Brian Gerken had the same local reputation and Google reviews he has now. But visitors would land on the site, read a few lines, and leave without calling.

See Gerken Plumbing & Heating's live website →
The dead end

Your website has visitors. You just never meet them.

Someone found your site at 9pm. They read the services page. They had one question — do you do this, can you come tomorrow, do you service their area — and nobody was there to answer it.

So they went back to Google and visited the next website on the list. You never knew they were there. It's a dead end at the exact moment someone was ready to hire you.

19:02 PM — Searches 'plumber near me'
2Finds your site
3Has one question
4No way to ask a question at night
Visits the next website on their list
19:02 PM — Searches 'plumber near me'
2Finds your site
3Asks the chat
4Gets an answer
Your website books the job

Every page ends in a conversation, not a form.

On most contractor sites the only way to reach the business is a form nobody fills out. Your new website is staffed by an employee who never sleeps. Emergencies route straight to your phone. Everything else is handled in chat — the question gets answered, the job gets booked, and you get the transcript.

01

It answers their questions

Prices, service areas, availability, what you do and don't do. In their own words, on whatever page they landed on.

45 real conversations at Gerken

02

It gets their details

Name, phone, address, and what they need, before they can drift back to Google.

33 left their name and number

03

It books the job (optional)

Estimates and service visits land on your calendar, and you get a text when the conversation ends.

8 booked right in the chat

Not a website. Not a chat agent. Both — built to work together.

Most vendors sell you a website, then sell you a chat widget to bolt onto the corner of it. Every site I build is designed around the conversation from the first page — the words, the service sections, and the place people ask their question are all one piece of work. This page is built the same way. Ask it something.

A brochure site makes them hunt for a way to reach you. A chat-first site puts the conversation on every page.

A brochure site
metroplumbing.com
METRO PLUMBING
HomeServicesContact

We do plumbing right.

Serving the area since 1998.

Drain cleaning
Water heaters
Contact us

One contact form, tucked at the bottom. A visitor who fills out the form feels like they're sending their info into a void. They're never sure they'll get a reply — so they move on to contact the next plumber.

A chat-first site
metroplumbing.com
METRO PLUMBING Chat online

Water where it shouldn't be? We'll be there.

EEryn · online now
Hi! I see you're looking at water heaters. Are you replacing one, or is it an emergency?
Replacing — it's leaking slowly.
Got it. I can get you on the schedule tomorrow morning. Want me to book the estimate?

A live "Chat online" status, and a place to start a conversation in every section — by design, not a widget in the corner. Questions get answered the moment they happen.

Hi, I'm Martha.

Kept started with my own plumber, a small shop on Long Island with two or three trucks. Watching how his business ran, I learned how hard he works and all of the hats he has to wear: plumber, dispatcher, bookkeeper, receptionist, ... the list goes on. He needed business tools that could take more off his plate but still bring in leads — like an assistant.

Before Kept, I spent more than 20 years as a teacher. That's still how I work. I make the technical side simple, and I never hand you something you have to figure out yourself.

I build every site myself. You don't have to write a thing: just tell me what you want. Then I build it, write it, host it, and maintain it. You just approve it. I'm a local small business, just like you.

Some of the sites I've built

Gerken Plumbing & Heating

Gerken Plumbing & Heating

Plumbing and heating, Huntington Station. Chat answers questions and books estimates.

Visit site →
LI Custom Millwork

LI Custom Millwork

Custom millwork, Long Island.

Visit site →
Kept

Kept

My own site, built the same way.

Visit site →

Is this right for you?

This is for you if…

  • You're a Long Island contractor with a Facebook page but no website.
  • You're tired of losing jobs to whoever shows up first on Google.
  • You've been wanting to get a website up but just don't have the time.
  • You want a local small business just like yours to build your site.
  • You want your business to be worth more when you're ready to exit.

This isn't for you if…

  • You'd rather build it yourself on Wix.
  • You think your Facebook page is enough
  • You'd rather have a large marketing agency build your site.
Done for you

We build it. We keep it running.

With or without appointment booking. Your choice.

Website + Chat

Built, hosted, and staffed

$249/monthly
What's included
  • Custom-built site, not a template
  • Kept Chat Agent built in, trained on your business
  • Chat CTA in every service section, not a corner widget
  • Emergency conversations routed to your phone
  • Live chat status in the header
  • Transcript and lead alert on every conversation
  • Mobile-optimized
  • SSL certificate and secure hosting
  • SEO-ready page structure
  • Content edits on request
Popular

Website + Chat + Booking

Everything above, plus jobs on your calendar

$299/monthly
What's included
  • Everything in Website + Chat
  • Appointment booking — jobs land on your calendar
  • Booking confirmations and reminders
  • Kept Chat Agent built in, trained on your business
  • Chat CTA in every service section, not a corner widget
  • Emergency conversations routed to your phone
  • Live chat status in the header
  • Transcript and lead alert on every conversation
  • Mobile-optimized
  • SSL certificate and secure hosting
  • SEO-ready page structure
  • Content edits on request

Limited time: 50% off the build fee

Sign on by November 30

Usually $1,000, or $1,250 with appointment booking

12-month term required

Questions plumbers ask

The special offer 50% off build fee includes a custom website with up to 6 pages — Home, Services, Projects, About, Contact, Careers. And a Kept Chat Agent to staff your site. Additional pages and options will receive a separate price quote.

Half off the build ends November 30.

Prefer not to fill out a form?

Martha

Built by Martha, right here on Long Island.

We never share your number. No spam.